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If the game is stuck / freezes on the loading screen, then it stops responding and crashes, follow these steps: Note: The launcher.exe is in the folder where Genshin Impact is installed. Also, adjust the same things for the launcher.exe application.A new window will popup, select the High performance in the Graphics preference page.After that click on the Options button.Click the Browse button under “Graphics performance preference” in the window that appears.ĭefault Location: C:\Program Files\Genshin Impact\Genshin Impact Game.Enter graphics settings into Windows search box, then select Open once the results populate.In Windows 10, you can also follow these steps: Go to "Run with graphics processor" option.Right-click the Genshin Impact shortcut on the desktop.You can run the game with your dedicated graphics card by following these steps: If you are a laptop user, your laptop may be using the integrated graphics card (intel) instead of dedicated GPU.
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VPN may cause you not being able to log into Genshin Impact. If you are using a VPN on your system, you must disable it.
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You need to keep your graphics drivers updated.
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Run the vcredist_圆4.exe and install/repair it.Select the " vcredist_圆4.exe" and then click Next.To fix it, follow the steps below:įirst of all, you should install the Visual C++ Redistributable Packages for Visual Studio 2013. You might face these issues if the Microsoft Visual C++ redistributable packages are not installed properly. Some players encounter the error "0xc000007b" or "MSVCP140.dll was not found" when running Genshin Impact.
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